Privacy Policy
Last Updated: [10/12/2025]
EcoPitch Roofing (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, request an estimate, or use our roofing services.
1. Information We Collect
We may collect the following types of information:
A. Information You Provide Directly
Name, phone number, and email address when you fill out a contact form or request an estimate.
Property address and project details when scheduling inspections or services.
Payment information when applicable for completed jobs.
B. Automatically Collected Information
When you visit our website, we may collect:
IP address, browser type, and device information.
Pages visited, time spent, and referring URLs.
Cookies or tracking technologies used for analytics or advertising.
2. How We Use Your Information
We use your information to:
Respond to your inquiries or service requests.
Provide estimates, schedule inspections, and deliver roofing services.
Improve our website, advertising, and customer experience.
Send service updates, appointment reminders, and promotional messages (with your consent).
Comply with legal, tax, or warranty obligations.
3. SMS & Email Communication
By providing your phone number or email address through our website or forms, you consent to receive messages from EcoPitch Roofing related to your inquiry, project, or promotions.
Opting Out: You may reply “STOP” to any text message to unsubscribe, or click “Unsubscribe” in marketing emails.
Message and data rates may apply.
We never sell or share your phone number or email with third parties for marketing purposes.
4. Cookies and Tracking
Our website may use cookies, pixels, and analytics tools (such as Google Analytics or Meta Pixel) to understand visitor behavior and improve marketing performance.
Cookies help us deliver a more personalized experience and measure ad effectiveness.
You can disable cookies through your browser settings at any time.
5. Data Sharing
We do not sell or rent your personal information.
We may share limited information only with:
Service providers or subcontractors who assist in roofing work or customer communication.
Analytics and advertising platforms (e.g., Google, Meta) to help deliver relevant ads.
Legal authorities when required to comply with law or protect our rights.
All third parties are required to handle your information securely and only use it for the agreed purpose.
6. Data Retention
We retain your information only as long as necessary to fulfill service obligations, maintain records, and comply with legal requirements.
7. Data Security
We take reasonable precautions to protect your personal information using secure systems, encryption, and restricted employee access.
However, no online system is 100% secure, and we cannot guarantee absolute protection.
8. Your Rights
You may request to:
Access, update, or correct your personal data.
Request deletion of your information where legally permissible.
Withdraw consent for marketing communications.
To exercise these rights, please contact us at support@mail.ecopitchroofing.com.
9. Third-Party Links
Our website may include links to third-party websites (e.g., material suppliers, affiliates). We are not responsible for their privacy practices. Please review their policies separately.
10. Children’s Privacy
EcoPitch Roofing does not knowingly collect or store information from anyone under the age of 18.
11. Updates to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date reflects the latest revision. Continued use of our website or services means you accept the updated terms.